Frequently Asked Questions
Categories
Orders & Shipping
How do I place a wholesale order?
You can place wholesale orders directly through our online store. If you need assistance or have a large order, please contact us and a team member will be happy to help.
What are your shipping options?
We offer several shipping options at checkout. Orders over a certain threshold may qualify for free shipping. Please see checkout for current rates and available carriers.
How long does shipping take?
Most in-stock orders ship within 1–2 business days. Delivery times vary by carrier and destination. You will receive a tracking number once your order has shipped.
Account & Pricing
Do I need an account to order?
An account is required for wholesale pricing. You can register for an account on our site and our team will review and approve wholesale accounts promptly.
How do I qualify for the professional discount?
We offer professional discounts to established detail businesses, first responders, and military. Please contact us with proof of your business or service and we will set up your discount.
Can I change my order after it's been placed?
We process orders quickly, but if you need to make a change please contact us as soon as possible and we will do our best to accommodate your request before the order ships.
Products
What brands do you carry?
We carry a wide selection of professional detail brands. MVP Detail Supply is the only authorized Factory Store for The Rag Company in the area, along with many other top industry brands. Browse our full catalog online or visit us in store.
Do you carry products for all experience levels?
Yes. We stock products for everyone from first-timers to seasoned professionals. Our staff can help you find the right product for your needs — stop by the store or reach out online.
Can I get a product recommendation?
Absolutely. Our team has decades of experience in the detail industry. Contact us or visit our store and we will be glad to point you in the right direction for your specific application.
Store & Contact
Where is your store located?
MVP Detail Supply is located in the Treasure Valley. Visit our Contact page for our address, hours, and directions.
How can I contact you?
You can reach us through our Contact page, by phone, or by email. We aim to respond to all inquiries within one business day.